Cu444 Privacy Policy – Our Commitment to Protecting Your Information

1. Introduction

Cu444 (cu444.pro) is a trusted online gaming and betting platform for members in Bangladesh. We understand how important your privacy is to you, which is why this privacy policy clearly and transparently explains how cu444 handles your personal information.

This privacy policy applies to both the cu444.pro website and the cu444 mobile application. By using the cu444 platform, you are considered to have agreed to this privacy policy.

2. What Information We Collect

Cu444 only collects information that is necessary for service delivery, account verification, and security. We never ask for information we don't need.

Information Collected at Registration:

• Full Name & Date of Birth
• Email address & mobile number
• Residential Address & Country
• Preferred Currency

For Identity Verification (KYC):

• Copy of National ID Card or Passport
• Utility bill or bank statement (proof of address)
• Selfie or Live Photo (if required)

Automatically Collected Information:

• IP Address & Device Type
• Browser Version & Operating System
• Site Access Times & Page Visit Data
• Cookies & Session Data
• Transaction History & Gaming Activity

3. How We Use Your Information

Cu444 uses collected data solely for specific and legitimate purposes. Our primary purposes for using your information are:

• Service Delivery: Account management, betting and gaming services, payment processing.
• Identity Verification: Completing age verification and the KYC process.
• Security Assured: Prevention of fraud and money laundering.
• Customer Support: Resolving your questions and complaints.
• Bonuses & Promotions: Sending you offers relevant to you.
• Legal Compliance: Meeting regulatory requirements.
• Service Improvement: Improving the user experience.

4. Who We Share Your Information With

Cu444 never sells, rents, or shares your personal information with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process transactions.
• Identity Verification Agency: Licensed third-party providers are used to handle the KYC process.
• Legal Authorities: Providing information in response to a court order or a valid request from a government authority is a legal obligation.
• Technology Partners: Cloud hosting and cybersecurity service providers for site operations.

All third-party partners are required to comply with cu444's privacy standards and may only use your data for the purposes specified in their agreement.

5. Cookies Policy

Cu444 uses cookies — small text files stored in your browser that help improve your browsing experience.

Types of cookies cu444 uses:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Security Cookies: To detect fraud and bot activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features on cu444 to not function properly.

6. Data Security Measures

Cu444 follows the highest industry security standards to protect your personal information. Our security infrastructure operates on multiple layers.

7. Your Data Rights

As a cu444 member, you have important rights over your own information. We respect these rights and are committed to helping you exercise them.

• Right to Know: You can request to know what information cu444 holds about you.
• Right to Rectification: You can request that any incorrect or outdated information be updated.
• Right to Erasure: After account closure, you may request deletion of your personal data (outside of legally required retention obligations).
• Right to Restriction of Processing: You can request that the processing of your data be restricted under certain circumstances.
• Right to Data Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You can object to your data being used for marketing purposes.

To exercise these rights, contact the cu444 Support team. We generally respond within 30 business days.

8. How Long We Retain Your Data

Cu444 retains your information only for as long as necessary. All relevant data is kept while your account remains active.

• After account closure, general data is retained for up to 5 years (as required by law).
• Financial transaction records are retained for up to 7 years.
• KYC documents are retained in accordance with regulatory authority guidelines.
• Marketing data is deleted promptly once marketing consent is withdrawn.

9. Protection of Minors' Data

Cu444 strictly does not apply to anyone under 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration. If a minor creates an account using false information, the account will be closed and all associated data deleted as soon as it is identified.

10. Changes to Privacy Policy

Cu444 may update this privacy policy as needed. For significant changes, we will notify members by email and via a notice on the platform.

Continued use of cu444 after any changes will be considered acceptance of the updated Privacy Policy. The date of the latest update is always shown at the top of this page.

11. Contact & Complaints

For any privacy-related questions or concerns, contact the cu444 Support team via live chat. We're available 24/7.